Receiving time = Processing time + Shipping time
Return or exchange within 15 days from the delivered date.
1. Items received within 15 days from the delivered date.
2. Items received unused, undamaged and in original package.
3. Return shipping fee is paid by buyer.
3. Drop off your package at the local post office.
3. The following items cannot be returned for hygiene reasons: swimwear.
7. Order cancellation:
Note: The original shipping fee and Shipping Guarantee is non-refundable.
- Please do not send your return to the sender's address on your package. This is not the return address and will affect the processing of your return. You should only send it to the address on the shipping label we provide even if you are using your own shipping.
Free shipping on orders over USD$50. Both shipping costs and shipping method should be subject to what is stated on Payment Page, and this may vary for different delivery destinations.
There are two key factors that will decide when you will receive your package.
|Shipping Method||Delivery Time||Area|
|8-14 days||North America (USA )|
|8-14 days||Oceanica (Australia)|
|8-14 days||Europe (France Germany Belgium Luxembourg Netherlands)|
|8-14 days||Europe (Sweden Portugal Italy)|
|8-14 days||Europe (England)|
|8-14 days||Europe (Finland Iceland Switzerland The Czech Republic Greece Austria)|
|8-14 days||North America (Canada Mexico)|
|8-15 days||South America (Columbia Chile Peru Argentina Venezuela Ecuador)|
|8-14 days||Europe (Croatia Ukraine Georgia Spain Russia)|
|8-14 days||Africa (Egypt Libya Morocco South Africa Niger Ghana Cote d’Ivoire Togo Sultan Guinea)|
|8-14 days||Oceanica (New Zealand)|