Thank you for shopping at chicaggo.
If you are not entirely satisfied with your purchase, we're here to help.
Exchange or Return for a Refund
To be eligible, please make sure that.
-The product is in its original packaging
-The product isn't used or damaged
Products that do not meet these criteria will not be considered for return.
Most returns are processed within 5 business days after we receive your package.
We do not accept any request of exchange&return once the "specials" are sold.
Purchase Not Eligible for Return:
-Final sale item(s) is not eligible for return or exchange.
-Swimwear is not eligible for return or exchange.
-Swimwear can only be returned/exchanged if it is defective/damaged or wrong item.
-You must email us a picture showing the problem/defect when you submit the return/exchange request.
If you received a damaged product, please notify us immediately for assistance.
We offer full refund if the order is canceled within 24 hours of your purchase.
We will NOT accept order cancellation request if the orders have been shipped.
Refunds (if applicable)
If you haven't received a refund yet, first check your bank account again.
Free shipping on orders over USD$50. Both shipping costs and shipping method should be subject to what is stated on Payment Page, and this may vary for different delivery destinations
There are two key factors that will decide when you will receive your package.
2. Shipping Method: Delivery timed to vary from shipping method. Time in transit varies depending on where you're located and where your package is coming from. You can also check the follow form for more detail about the delivery time:
Standard Shipping 12-15 days North America (USA )
15-20 days Oceanica (Australia)
10-15 days Europe (France Germany Belgium Luxembourg Netherlands)
15-20 days Europe (Sweden Portugal Italy)
5-12 days Europe (England)
7-15 days Europe (Finland Iceland Switzerland The Czech Republic Greece Austria)
7-15 days Europe (Norway Denmark Sweden Ireland Luxembourg Switzerland The Czech Republic Slovakia Poland Slovenia Romania Hungary Latvia Lithuania Estonia)
15-25 days North America (Canada Mexico)
12-20 days South America (Columbia Chile Peru Argentina Venezuela Ecuador)
7-15 days Asia (Korea Japan Philippines Vietnam Thailand Singapore Malaysia India Pakistan Kazakhstan Iran Israel Saudi Arabia Cyprus Palestine)
15-20 days Europe (Croatia Ukraine Georgia Spain Russia)
7-15 days Africa (Egypt Libya Morocco South Africa Niger Ghana Cote d'Ivoire Togo Sultan Guinea)
5-12 days Oceanica (New Zealand)